Frequently Asked Questions by Parents
We recommend that if the nanny has a cough or runny nose that they wear a mask. If the nanny has any GI or fever we suggest that they do not come until they have been fever free for 48 hours. During the interview process we suggest that you determine your comfort level with this process and if you do not wish the night nanny to come in with a cold, industry standard would be the family compensating them for missed work.
COVID-19 guidelines: We recommend that they wear a mask at all times in your home. We also strongly recommend to all nannies that if they have been exposed to COVID-19, that they self quarantine for 2 weeks and do not return to work until there is no risk of spreading the virus.
We have tips that make life more manageable for parents of multiples. You will want to ask the nanny you are interviewing what their background/ comfort level is with multiples.
This is super common. We suggest that you check in with your night nanny 6 weeks prior to your due date and then every 2 weeks until you give birth. When you go into labor, then you will want to contact your nanny on the way to the hospital and keep them updated on when you will be released. We love being there the first night home because being at the hospital is exhausting. If your babies have a NICU stay, you will want to keep your night nanny in the loop.
Your night nanny may have other clients booked after you. The sooner you can tell them you want more nights or weeks the better. They can attempt to keep your set nights if their next family is flexible. If not you might have to be open to what nights/ hours they have available.
If you need a short-notice night (under 24 hour notice) and your nanny is able to accommodate, there is typically a standby fee of $50 added to that night.
If you would like to reduce the amount of nights or end services we ask that you give a 2 week notice so that the nanny can let other families know they have availability. It is tempting to end services the first time the baby sleeps through the night but we know that is sometimes a psych out and won't happen again for a little while.
At the end of the day this is your little life/lives that the night nanny is responsible for. This is something we take very seriously. Our top recommendation is that you have everything negotiated ahead of time and documented in a contract. Most problems come from lack of communication and if you can have all of the scenarios thought through ahead of time that allows you to enjoy your new baby/babies to the fullest.